Smart Network Switch is a feature introduced in Android version 4.3 that detects whether your Wi-Fi internet connection is stable. If (or when) Smart Switch determines your Wi-Fi connection is "unstable", or slow, it automatically switches your Android phone over to mobile data.
Note: Not every Android phone will have this feature available, but we’ve noticed it on Samsung Galaxy S6 or S7 phones.
For users who have installed the Pearl app on Android phones with Smart Network Switch enabled, you’ll notice a default dialog stating “No Internet” at each launch. Additionally, your phone could potentially be using more data over its cellular connection, as the phone will switch over to cellular data in instances where this feature determines your Wi-Fi connection is “unstable”.
When using the Pearl app, we recommend turning Smart Network Switch off. If this feature isn’t having any impact on your use of the Pearl app on your particular phone, feel free to keep Smart Network Switch on (if you're not too concerned with data usage - otherwise, turn it off). Again, not every Android phone will have Smart Network Switch.
To turn Smart Network Switch off:
- Go to your Android phone’s Settings, tap WiFi, and toggle the switch off.
Feel free to contact us if you need any additional clarification or help - and be sure to check out our related articles for more info!