What data is collected by Pearl? How safe is my data with Pearl?

We take privacy and data security extremely seriously and are taking extra steps to both minimize the data collected as well as prevent it from being associated with your personal information.

The majority of the log data we collect is to help us evaluate and improve product performance, such as battery and solar data, sensor readings and software event logs. This data is tied only to a Universally Unique Identifier (UUID) that is randomly generated by your device and is not associated with your personal or account information unless you provide the device or the UUID to us for support.

A small, aggregated subset of this data will also be associated with your user account to allow us to provide customer support and understand how our products are being used. Examples of this include battery charge level, software and firmware versions, software errors, and a count of camera uses. Note that we do not collect video from the cameras in our product.

For more information on Pearl's privacy practices be sure to read our Privacy Policy.