RearVision uses both Bluetooth® and Wi-Fi technologies to stream video to the Pearl App. Note that Bluetooth video will result in a slightly lower resolution image than video over Wi-Fi. Check the following to optimize your RearVision video:
- Have you turned on both Wi-Fi and Bluetooth on your phone?
- Are there other Bluetooth or Wi-Fi devices nearby? These could be creating interference. If the image performance isn’t great, try deactivating any other Bluetooth accessories in your car.
- For the best performance with RearVision, your mobile device should be connected to the Pearl Wi-Fi network, if possible. Double-check your phone settings to make sure that you are connected to your RearVision using Wi-Fi.
Note to iPhone® Users: When your iPhone’s Wi-Fi connection is not available (for example, when you are still connected to your home Wi-Fi network or when you have Wi-Fi turned off), RearVision will try to send video over Bluetooth. In this configuration, Bluetooth hands-free kits can block or degrade Bluetooth video performance while on a call. If you experience this, improve video performance by going into your iPhone’s Settings > Wi-Fi, then connect to the Pearl RearVision network listed there.
Please be sure to read the Safety & Operating Information in the box or at pearlauto.com/safety for more details.
If you have any additional questions or concerns, just contact us - we’re happy to help!