Why don't I see my alerts in the Pearl App?

If the Car Adapter gets too close to its maximum operating temperature, it will disable the audible and visual alerts within the Pearl App. Typically, this will only happen on a very hot day, or under extended periods of use (streaming continuously for 10-15 minutes).

Under normal use (backing out of a driveway, parallel parking, etc.) within the recommended operating temperature range (-4°F / -20°C) to 113°F / 45°C), RearVision alerts should function as expected.

If you’re having any difficulty, please contact us - we’re here to help!

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