With RearVision, your phone, Camera Frame and Car Adapter are all uniquely and securely paired. This means that one component cannot work without the others. Here’s how we designed RearVision to deter theft:
- First, the Camera Frame is electronically paired with its companion Car Adapter at the factory, so they will not work independently of each other.
- Second, when you set up the Pearl App for the first time, your phone is uniquely paired with your RearVision. You can easily share your RearVision credentials with other drivers (such as your family or friends), but to anyone without these credentials, your RearVision will be completely non-functional and useless.
- Third, we've designed and included a special Locking Tool that secures your Camera Frame around your license plate via a built-in security screw. Your Camera Frame can only be removed from your car with the Locking Tool, so be sure to keep this somewhere safe.
We are so confident in the security features we built into RearVision, we don’t think theft will be an issue. Should your Camera Frame be stolen, please contact us to make arrangements for a replacement -- at no charge to you. To best help you, we’ll just need the email address associated with your Pearl account.
We’re here Monday through Friday 8am-6pm, or Saturday and Sunday, 9am-6pm (Pacific time). Call us at 844.US.PEARL (844.877.3275) or go here for other support options. We’re happy to help.